FAQs
Questions, answered.
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Pricing & billing
Why is pricing per account, not per person?
Per-person pricing punishes you for collaborating. We'd rather you bring in your whole team than haggle over a $9 user. You pay one flat rate for the account and get unlimited teammates on every plan.
What's a workspace?
A workspace holds your projects, tasks, members, and shared AI budget. Free includes one workspace. Squad and Business include unlimited workspaces, useful for agencies and consultants running one per client, and they all share your account's plan and To-Did allowance.
Do you offer annual billing?
Yes, two months free if you pay annually. Available on Squad and Business at checkout.
Can I cancel anytime?
Yes. Cancel from billing settings; the workspace drops to Free at the end of the period. Your data stays put, your projects stay open, and Didi will be right here if you change your mind.
Is there a free plan?
Yes. Free is free forever, no card required, and gives you the full task model, the ToDid Log forever, and Celebration Mode. Didi AI unlocks on Squad. When you want it, start a 14-day Squad trial (card required) to try the full thing.
What about the Lifetime deal?
Lifetime is Business, paid once: the full Business feature set for life with unlimited workspaces, plus 1,000 To-Dids every month forever. Available only to the founding 100. See the Lifetime deal page.
Didi & To-Dids
What's a To-Did?
A To-Did is the unit of AI cost. One Project Blueprint = 25 To-Dids. One Smart Due Date suggestion = 1. One description draft = 1. The widget in your sidebar shows what you've used this month.
What happens if we run out mid-month?
The AI features pause until you refill (everything else keeps working). Non-admins can nudge admins to refill with one click; admins get a notification with a refill button. Or turn on Auto-Refill and the team never sees a pause.
What's the difference between Squad and Business?
Both include unlimited teammates and unlimited workspaces. Squad is the daily-driver collaboration tier: the full Didi suite, 500 To-Dids a month, real-time collaboration, Project Templates and Task Templates. Business doubles the allowance to 1,000 To-Dids a month, adds free view-only guests and priority support, and is where the heavier team features land as they ship (Team Win Recap, PRD Writer, an API, and more).
Can I use Didi on the Free plan?
Natural-language quick add works on Free (“Call Alex tomorrow at 3pm p1” parses the date, time, and priority inline). Anything that spends more than a single To-Did, like Project Blueprint or the Description Writers, is gated to Squad and Business. Start a 14-day Squad trial (card required) to unlock the full Didi suite and try before deciding.
Tasks & recurrence
If a task repeats monthly, does it land on the same date or the same weekday?
The same date. A task due September 7 at 8 PM that repeats monthly comes back on October 7, then November 7, at the same time. Recurrence follows the day of the month, not the weekday, so it never shifts to the first Monday. If you pick the 31st, any shorter month falls back to its last day. The next date is figured from the task's due date, and the next copy appears once you complete the current one.
Do subtasks repeat when their parent task recurs?
Yes. You set recurrence on the parent, not on each subtask, and the whole checklist repeats with it. Because a parent can only be checked off once every subtask under it is done, completing it brings the parent and all of its subtasks back together on the next due date, fresh and unchecked. Each subtask keeps its own spacing: if one was due two days before the parent, it still is. The finished copy stays in your Log as a record of that round.
Templates & Starters
What is a Project Template and how does it work?
A Project Template is a saved snapshot of a complete project. It preserves every task, subtask, priority level, and timeline structure so you can launch a recurring initiative in a single click. When you start a new project from a template, ToDidIt instantly builds your workspace with your pre-set structure, letting you jump straight into execution instead of manual setup.
What is a Task Template and how do I use it?
A Task Template is a reusable task tree that includes task titles, descriptions, tags, assignees, and nested subtasks up to three levels deep. Instead of recreating standard multi-step workflows, you can stamp a Task Template directly into any existing project, your Inbox, or under another parent task.
What are Description Starters and when should I use them?
Description Starters are reusable text snippets designed to standardize task descriptions. They help you quickly populate task details with consistent structures, such as acceptance criteria, bug report templates, or creative briefs. You can insert a starter into any task description field with a single click, or create your own custom starters to keep your work consistent.
Can I save my own templates?
Yes, three kinds, all in the Template Library. Description Startersare free on every plan: pre-formatted fields you drop into any task description from the editor's starter menu, shared across the workspace. Project Templates and Task Templates are Squad and Business: a Project Template saves a whole project's structure, priorities, and relative timeline spacing, and a Task Template saves a task tree you can stamp into any project or Inbox with its subtasks, tags, and assignees intact. If you move down to Free, everything you saved stays visible; you just need a paid plan to use it again.
Project Blueprint
What is Project Blueprint?
Blueprint takes a one-sentence goal and drafts the entire project. Tasks, subtasks, priorities, due dates. You review, edit, and save. Usually under 60 seconds from prompt to a real project tree. See the Blueprint page for templates and the full walkthrough.
How many Blueprints do I get during the free trial?
Three. The 14-day Squad trial (card required) includes 3 Blueprint generations so you can try it on the projects you actually care about. Stay on Squad for unlimited generations within your monthly To-Did budget.
How much does a Blueprint cost?
25 To-Dids per generation. Squad accounts include 500 To-Dids per month (20 Blueprints); Business and Lifetime include 1,000 (40 Blueprints), shared across your workspaces. Refill packs are available if you need more.
Can I edit a Blueprint after it's generated?
Yes. Every line is editable inline before you save. Rename tasks, reorder, change priorities, move due dates, delete or add tasks. If the whole shape feels off, hit Regenerate for a fresh draft from the same goal (costs another 25 To-Dids).
What happens to my Blueprint projects if I downgrade to Free after my trial?
Projects you generated during the trial flip to read-only on Free. You keep the tree visible but can't add, edit, or complete tasks in it until you upgrade. Upgrade unlocks everything immediately. Projects you created normally (not via Blueprint) stay fully editable on Free.
Does Blueprint work for any kind of project?
It works best for goal-shaped projects: launches, campaigns, events, real-estate moves, hiring sprints, anything with a clear outcome and a sequence of steps. For open-ended exploration without a defined outcome, the manual project builder is a better fit.
Data, security & mobile
Can I export my data?
Yes. Settings → Export gives you a CSV of every task and a JSON archive of your full account. No paywall on this; your work is yours.
Are there native apps?
You can install ToDidIt today. It is a Progressive Web App, so you add it to your phone or desktop home screen and it runs full-screen, like any app, in about ten seconds. Dedicated Mac, iOS, and Android apps are on the post-launch roadmap. The Apps page has the one-tap install steps for every device.
Can I install ToDidIt on my phone?
Yes, as a Progressive Web App. On iPhone or iPad, open todidit.com in Safari, tap Share, then Add to Home Screen. On Android, open it in Chrome and tap Install app from the menu. When you visit on a phone we also pop up a quick Install prompt you can tap. Once it is on your home screen it opens full-screen with no browser bar, works on flaky connections for screens you have already opened, and can send you reminders. The Apps page walks through it.
Can I invite a client without showing them everything?
Yes. When you invite someone you choose exactly which projects they land in, and those are the only projects they will ever see. Everything else in the workspace stays invisible to them. This is enforced in the database itself, not just hidden in the interface, so there is no URL to guess and no API call that returns the rest. You can change what they have access to at any time from the members list.
What do the roles mean?
Owner created the workspace and runs billing. Admin runs the team: invites people, changes roles, sets project access, and can see every project. Member is a regular teammate who sees and edits only the projects they have been given. Guest is read-only on the projects they have been given. There is a role guide inside the members area, so you never have to remember this.
Can I hand a batch of tasks to Claude or Cursor?
Yes. Select any set of tasks and copy them out as a Markdown list, ordered or unordered, with subtasks, priorities, and due dates included. Paste it straight into an AI coding tool. It is on every plan, including Free.
Do you support two-factor authentication?
Yes, on every plan. Use a passkey or an authenticator app. If you turn on an authenticator you also get one-time recovery codes for the day you lose your phone. Two-factor is enforced on the server, not just at the screen, so a half-authenticated session cannot reach your data.
Do you support Face ID and Touch ID?
These will be supported once the iOS and Android apps are released. Today we support Passkeys and Multi-Factor Authentication (MFA).
How do you handle our data?
Encrypted at rest and in transit. Row-level security on every table (you can only ever see your own projects and your workspace's shared rows). Full details on the Privacy page.
Can I delete my account?
Yes. Settings → Account → Delete. We remove your profile, workspaces you own, and the data therein. Workspaces where you're a member but not the owner stay intact for the rest of the team.
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