Questions

Frequently asked questions

All 40 of them, answered in full. If you want to search the whole library instead, including how every feature works, that is the Happiness Center.

Getting started

What's a workspace?

A workspace holds your projects, tasks, members, and shared AI budget. Free includes one workspace. Squad and Business include unlimited workspaces, useful for agencies and consultants running one per client, and they all share your account's plan and To-Did allowance.

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Tasks

If a task repeats monthly, does it land on the same date or the same weekday?

The same date. A task due September 7 at 8 PM that repeats monthly comes back on October 7, then November 7, at the same time. Recurrence follows the day of the month, not the weekday, so it never shifts to the first Monday. If you pick the 31st, any shorter month falls back to its last day. The next date is figured from the task's due date, and the next copy appears once you complete the current one.

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Do subtasks repeat when their parent task recurs?

Yes. You set recurrence on the parent, not on each subtask, and the whole checklist repeats with it. Because a parent can only be checked off once every subtask under it is done, completing it brings the parent and all of its subtasks back together on the next due date, fresh and unchecked. Each subtask keeps its own spacing: if one was due two days before the parent, it still is. The finished copy stays in your Log as a record of that round.

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Projects

What is the difference between a project and a workspace?

A project is a container for tasks: a launch, a client engagement, a renovation. A workspace is the container for projects, and it is also where members, roles, tags, phases, billing, and your shared To-Did allowance live.

Most people need exactly one workspace and many projects. You want a second workspace when you need a genuinely separate group of people, which is why agencies run one per client.

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Do I have to put every task in a project?

No. Capture first and file later, or never. A task with no project shows up on All Tasks whenever the All pill is active, along with everything else.

That is also why there is no separate Inbox screen. A dedicated inbox would have shown you the same tasks the All pill already does, so it was cut rather than built.

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Views and planning

Where do my tasks go when I complete them?

Into the ToDid Log, the timestamped record underneath every task list, and into the Log tab inside a project. It starts collapsed with the count in its header, so a project with three hundred finished tasks does not bury the twelve still open.

Nothing is deleted or hidden from you. If you checked something off too early, uncomplete it from the Log and it moves straight back to the active list.

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Horizon

Can I run sprints or Scrum in ToDidIt?

Yes, without turning the product into Jira. Horizon has a Sprint view alongside Calendar and Kanban, and each sprint carries a goal, a review, and a retrospective. Tasks can hold story points, and unfinished work is offered as carryover when a sprint closes.

Sprint length and start day are set per workspace, so the window matches your team's real cadence. All of it is optional: nothing else in the product requires you to estimate or to run ceremonies.

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Didi and To-Dids

What's a To-Did?

A To-Did is the unit of AI cost. One Project Blueprint = 25 To-Dids. One Smart Due Date suggestion = 1. One description draft = 1. The widget in your sidebar shows what you've used this month.

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Can I use Didi on the Free plan?

None of the metered Didi features, but you may not miss them as much as you expect. Natural-language entry works on Free and always will, because it is not Didi at all: "Call Alex tomorrow at 3pm p1 #sales +Website" is parsed by plain pattern matching in your browser, so it costs nothing and there is no allowance to watch. Anything that actually calls a model, like Project Blueprint or the Description Writers, is gated to Squad and Business. Start a 14-day Squad trial (card required) to try the full Didi suite before deciding.

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Templates and Starters

What is a Project Template and how does it work?

A Project Template is a saved snapshot of a complete project. It preserves every task, subtask, priority level, and timeline structure so you can launch a recurring initiative in a single click. When you start a new project from a template, ToDidIt instantly builds your workspace with your pre-set structure, letting you jump straight into execution instead of manual setup.

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What is a Task Template and how do I use it?

A Task Template is a reusable task tree that includes task titles, descriptions, tags, assignees, and nested subtasks up to three levels deep. Instead of recreating standard multi-step workflows, you can stamp a Task Template directly into any existing project, your Inbox, or under another parent task.

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What are Description Starters and when should I use them?

Description Starters are reusable text snippets designed to standardize task descriptions. They help you quickly populate task details with consistent structures, such as acceptance criteria, bug report templates, or creative briefs. You can insert a starter into any task description field with a single click, or create your own custom starters to keep your work consistent.

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Can I save my own templates?

Yes, three kinds, all in the Template Library. Description Starters are free on every plan: pre-formatted fields you drop into any task description from the editor's starter menu, shared across the workspace. Project Templates and Task Templates are Squad and Business: a Project Template saves a whole project's structure, priorities, and relative timeline spacing, and a Task Template saves a task tree you can stamp into any project or Inbox with its subtasks, tags, and assignees intact. If you move down to Free, everything you saved stays visible; you just need a paid plan to use it again.

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Collaboration

Can I invite a client without showing them everything?

Yes. When you invite someone you choose exactly which projects they land in, and those are the only projects they will ever see. Everything else in the workspace stays invisible to them. This is enforced in the database itself, not just hidden in the interface, so there is no URL to guess and no API call that returns the rest. You can change what they have access to at any time from the members list.

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What do the roles mean?

Owner created the workspace and runs billing. Admin runs the team: invites people, changes roles, sets project access, and can see every project. Member is a regular teammate who sees and edits only the projects they have been given. Guest is read-only on the projects they have been given. There is a role guide inside the members area, so you never have to remember this.

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Integrations and apps

Are there native apps?

You can install ToDidIt today. It is a Progressive Web App, so you add it to your phone or desktop home screen and it runs full-screen, like any app, in about ten seconds. Dedicated Mac, iOS, and Android apps are on the post-launch roadmap. The Apps page has the one-tap install steps for every device.

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Can I install ToDidIt on my phone?

Yes, as a Progressive Web App. On iPhone or iPad, open todidit.com in Safari, tap Share, then Add to Home Screen. On Android, open it in Chrome and tap Install app from the menu. When you visit on a phone we also pop up a quick Install prompt you can tap. Once it is on your home screen it opens full-screen with no browser bar, works on flaky connections for screens you have already opened, and can send you reminders. The Apps page walks through it.

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Plans and billing

Can I cancel anytime?

Yes. Cancel from billing settings; the workspace drops to Free at the end of the period. Your data stays put, your projects stay open, and Didi will be right here if you change your mind.

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Is there a free plan?

Yes. Free is free forever, no card required, and gives you the full task model, the ToDid Log forever, and Celebration Mode. Didi AI unlocks on Squad. When you want it, start a 14-day Squad trial (card required) to try the full thing.

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What's the difference between Squad and Business?

Both include unlimited teammates and unlimited workspaces. Squad is the daily-driver collaboration tier: the full Didi suite, 500 To-Dids a month, real-time collaboration, Project Templates and Task Templates. Business raises the allowance to 1,000 To-Dids a month, adds free view-only guests and priority support, and is where the heavier team features land as they ship (Team Win Recap, PRD Writer, an API, and more).

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Account and security

Can I export my data?

Yes. Settings, then Export your data, downloads a JSON archive of your full account, and the importer reads the same shape back. No paywall on this; your work is yours. If you want a spreadsheet, the Reports view exports the filtered set as CSV.

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Do you support two-factor authentication?

Yes, on every plan. Use a passkey or an authenticator app. If you turn on an authenticator you also get one-time recovery codes for the day you lose your phone. Two-factor is enforced on the server, not just at the screen, so a half-authenticated session cannot reach your data.

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Can I delete my account?

Yes. Settings, then Account, then Delete. We remove your profile, workspaces you own, and the data therein. Workspaces where you're a member but not the owner stay intact for the rest of the team.

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